Full payment is required upfront to begin your branding project. Once payment is received, we will start the design process. Some services may require a non-refundable deposit. The remaining balance can be paid via Apple Pay or directly through the website. Final files will be delivered only after full payment is received. All payments must be made through the website.
Your project includes two revisions. Revisions must be requested within 7 days of the initial design delivery. Additional revisions will incur a $15 fee per revision and must be paid before work continues. Please consolidate feedback to avoid extra revision requests.
Once final files are approved and delivered, no further changes can be made. Any additional revisions or redesigns will be charged accordingly.
Once full payment is received, ownership of the final design files is transferred to the client, granting full rights to use, modify, and distribute the designs. Ownership of any preliminary work or unused concepts remains with the designer and may not be used without permission.
If you decide to cancel mid-project, no refunds will be issued, and any completed work cannot be used. To cancel, please contact us immediately. You may rebook later, but full payment will be required again. BRANDEDBYFAITH reserves the right to terminate the project if the client is difficult, and no refund will be provided in this case.
All work will be delivered within 3 to 10 business days. Please note that holidays and high demand periods may cause longer delivery times.
We respect your privacy. All project details and personal information will remain confidential and will not be shared with third parties without your consent.
Upon completion, all final deliverables belong to the client. However, the client agrees not to resell, sublicense, or distribute the work for commercial purposes without prior written consent.
Once work has started, no refunds will be issued. All payments are final.
When using any designs created by BRANDEDBYFAITH in promotional materials, the client agrees to credit the designer by including "Design by BRANDEDBYFAITH."
Both the client and designer must communicate promptly. If the client fails to respond within 7 days, BRANDEDBYFAITH reserves the right to terminate the project. A $50 fee will be required to resume work. All required information must be submitted within 7 days. A $25 late fee will apply for missed deadlines and must be paid before the final design is delivered. Ongoing lack of communication may lead to project termination, and the client will no longer be eligible for future work with BRANDEDBYFAITH.
Final work will be delivered in JPG, PNG, and/or PDF formats. Drafts will be watermarked until final approval.
BRANDEDBYFAITH & FAITHFOCUS reserves the right to use project content for promotional purposes.
To begin working with FAITHFOCUS, please schedule an introductory call through our website. During this call, we will discuss your expectations and goals. Following the call, an invoice will be issued for the agreed-upon services. Full payment must be received before services can begin. Any additional work outside of the agreed scope will incur extra charges and be billed separately. FAITHFOCUS offers monthly payment options. Once the first month's fee is paid, subsequent payments must be made on time to continue services.
A signed service agreement will be required before beginning any services. This agreement will outline specific deliverables, timelines, and expectations. Both parties must sign the agreement to confirm that they understand the terms and scope of work.
For content creation, the client must approve drafts before posting. If feedback or approval is not provided within 5 business days, the content will be posted as-is, or delivery may be delayed. Any revisions after approval will be charged separately.
Once full payment is made, the client owns all content created by FaithFocus for the project. However, FaithFocus retains the right to use the content for promotional purposes, such as in portfolios or case studies, unless otherwise agreed upon.
Clients may cancel services with a 30-day notice. No refunds will be issued for services already rendered. If a client decides to cancel mid-project, any work completed up to that point must be paid for in full. Cancellation requests must be made in writing via email.
A late fee of $80 will be applied to overdue invoices 2 days after the due date. If payment is not made within 7 days, services will be suspended until payment is received. Continued late payments may result in the termination of the contract.
All client information, including social media strategies, business details, and marketing plans, will remain strictly confidential. FaithFocus will not share or disclose any client data to third parties without prior written consent.
FaithFocus does not provide refunds after services have commenced. Payments are final. If a service is not delivered as outlined in the agreement, FaithFocus will work to resolve the issue or offer a partial refund based on the work completed.
Clients must provide timely access to social media accounts, relevant assets (e.g., images, logos), and any necessary business information. Failure to do so within 7 days of contract signing may result in delays. Clients are responsible for keeping their accounts secure and must notify FaithFocus of any changes to account details.
FaithFocus will implement strategies to improve social media presence, but we do not guarantee specific results such as follower growth, engagement rates, or sales. The client acknowledges that results may vary depending on various factors outside our control.
While the client owns the content created, FaithFocus reserves the right to use the content in our marketing materials, case studies, and portfolio, with client permission. If you prefer that your content not be used, please notify us in writing.
FaithFocus reserves the right to terminate services if the client is uncooperative, fails to meet responsibilities, or violates any terms of the agreement. If termination occurs, the client will be required to pay for any work completed up to that point. No refunds will be provided in such cases.